1948 - 2024

Raisis Arifin Panigoro

Advisor of MedcoEnergi



It is with heavy heart that we announce the passing of Ibu Raisis Arifin Panigoro, MedcoEnergi's Advisor (2022 - 2024). Her service and contribution made her a role model for all of us.

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Login | Tuesday, 23 July 2024 |

Whistleblowing Channels



External Ethics Hotline
(by appointed independent party):

Direct Website: https://idn.deloitte-halo.com/lapor-medcoenergi/
Hotline Email: lapor-medcoenergi@tipoffs.com.sg

Indonesia
Hotline Phone: 0800-150-3020
Text Messages (SMS) & WhatsApp Messenger: (+62) 813-8870- 3300

Thailand
Hotline Phone: 1800-010-316
Text Messages (SMS): (+66) 65986 1887
WhatsApp Messenger: (+62) 813-8870-3300

Oman
Hotline Phone: 80074565
Text Messages (SMS) : (+27) 72 014 4445
WhatsApp Messenger: (+62) 813-8870-3300

Mandarin
Hotline Phone: 0800-150-3020
Text Messages (SMS) & WhatsApp Messenger: (+62) 813-8870- 3300

Our Company’s commitment in upholding the highest ethical standard means all of individuals who work for MedcoEnergi share the responsibility to speak up whenever having concern or suspected violation to the Company's Code of Conduct, the applicable Company’s policies, laws, and regulations. Also to ensure that all of our stakeholders, including those who work with us to have a reliable channel to report these matters.

Our Whistleblowing Channels are established for internal (Internal Ethics Hotline) and external stakeholders (External Ethics Hotline), including reporting with anonymity. MedcoEnergi takes potential violation reports and possible misconduct seriously, and does not tolerate any kind of retaliation. Every potential violation report will be treated with confidentiality and will be validated as per the applied laws and Company policies.

Adoption of ISO37002:2021 - Whistleblowing Management System
In maintaining sustainable compliance, MedcoEnergi has been doing some efforts to improve the performance and transparency of its Whistleblowing system (WBS), such as disclosure of confirmed corruption incidents since its 2021 Sustainability Report (GRI 205-3), system’s enhancement in 2022-2023, and currently is in the journey of adopting the ISO37002:2021 Whistleblowing Management System standard with implementation target in 2024. As part of the journey, MedcoEnergi has completed gap analysis in 2023 and is in the progress of converting current WBS Procedure into a Whistleblowing Management System Guideline, which is not only having a wider scope to Corporate-level coverage, but also adopt ISO standard in process implementation.